Importmarques.com is owned and operated by Jameson Carter Ltd which is based at Quatro House, Lyon Way, Frimley, Surrey, GU16 7ER in the United Kingdom.
Jameson Carter Ltd has made every effort to ensure the accuracy of information shown on this website. In using this website and entering into sales agreements with our company you agree to be bound by these Terms and Conditions which take effect on the date when you first use the site.
“Service” means any of the services offered by Jameson Carter Ltd (including but not limited to new and used vehicle sales & shipping ) “Site(s)” means the Importmarques.com web site and any mobile apps. “Vehicle” means any car, motorbike or other motor vehicle listed on the Site including but not limited to spares, tools, documentation, tyres and rims, parts, and other accessories
“You” means a buyer or any other person registering for or using our Services.
“Consumer” means an individual buying a Vehicle wholly or mainly outside their trade, business, craft or profession.
“Business Buyer” means any buyer who is not a Consumer, including dealers, companies and buyers purchasing for resale or for business use.
By accessing and using the website, Importmarques.com (the ‘Site’), our services and tools (collectively our 'Services'), you agree to comply with these Terms and Conditions.
Which terms apply to you. These Terms apply to all buyers. Where a clause is stated to apply to Business Buyers only, it does not apply to Consumers. Nothing in these Terms affects a Consumer’s statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013, and where any clause conflicts with those rights, the Consumer’s statutory rights prevail.
About this site :
Our right to make changes to this Site. We may update and change our Site from time to time
The terms and conditions contained in our Terms and Conditions set out your obligations when using the Services. These Terms and Conditions also set out our obligations to you.
We amend these Terms and Conditions from time to time by posting an updated version of it on the Site. The updated version will become effective on being posted on the Site. Every time you wish to use our Site, please check these Terms and Conditions to ensure you understand the terms that apply at that time. Your continued use of our Services following any amendments to the Terms and Conditions will constitute your acceptance of the Terms and Conditions as amended.
1. Liability we do not exclude. Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) any breach of the terms implied by the Consumer Rights Act 2015 where you are a Consumer; or (d) any other liability that cannot lawfully be limited or excluded. Your statutory rights as a Consumer are not affected by anything in these Terms.
2. Representations (Business Buyers only). If you are a Business Buyer, you confirm that in entering into the Agreement you did not rely on any statement, promise or representation that is not set out in writing in these Terms or on your signed order form, and that you selected the Vehicle and the Service on the basis of your own inspection, due diligence and judgement. This clause does not apply to Consumers and nothing in it limits our liability for fraudulent misrepresentation.
3. Losses we are not responsible for. Subject to clause 1, we will not be responsible for: (a) any loss or damage that was not caused by a breach of the Agreement on our part; (b) if you are a Business Buyer, any loss of profit, revenue, business, contracts, anticipated savings, goodwill or data, whether direct or indirect; and (c) any indirect or consequential loss.
4. Matters outside our control. Subject to clause 1, we are not responsible for loss or damage caused by matters outside our control in the ordinary course of a vehicle export, including: (a) delays, specification changes, build changes or defects on the part of the Manufacturer; (b) the acts, delays or defaults of shipping lines, hauliers, freight forwarders, ports, customs authorities or other third parties; and (c) events of the kind described in the “Unexpected events” clause.
5. Import, registration and local compliance are your responsibility. It is your responsibility to satisfy yourself that the Vehicle may lawfully be imported into, and registered and used in, your destination country, and to meet all local requirements, including import eligibility, homologation, type approval, modifications, inspections, taxes, duties and registration. Subject to clause 1, we are not responsible for any loss arising because a Vehicle cannot be imported, registered or used in your country, or because local requirements differ from United Kingdom specification.
6. Transit damage. Where we have sold on CIF terms, transit damage is dealt with under the insurance and claims procedure set out in these Terms, and you agree to follow that procedure. Subject to clause 1, our responsibility for transit damage is limited to that procedure, and risk in the Vehicle passes to you as set out in the “Ownership and risk” clause.
7. Manufacturer warranties. Where a Vehicle is sold with a manufacturer’s warranty, that warranty is provided by the Manufacturer and not by us, and our separate “Manufacturer warranties” clause applies.
8. Cap on our liability. Subject to clause 1, and to the fullest extent permitted by law, our total liability to you arising out of or in connection with any Agreement, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation or otherwise, shall not exceed the total price paid by you to us for the Vehicle to which the claim relates. This clause does not limit any remedy available to you as a Consumer under the Consumer Rights Act 2015 that cannot lawfully be limited.
Unexpected events.
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause, event or circumstance which is beyond our reasonable control, including, but not limited to, strikes, or other industrial disputes; Manufacturer parts delay; breakdown of systems or network access; or flood, fire, epidemic, pandemic, explosion or accident.
This clause does not relieve you of your obligation to pay any sum that is due to us. If an event of this kind prevents us from performing for more than 60 days, either you or we may end the affected Agreement by written notice. If the Agreement is ended in this way, we will refund any monies you have paid in respect of Vehicles not yet delivered, less any costs we have already reasonably and unavoidably incurred and cannot recover. Nothing in this paragraph affects the statutory rights of a Consumer.
Payment :
Our terms of payment are based on USD, GBP, CAD and EURO currency transactions. Normal mode of payment to our company is through bank TT transfer and we also accommodate 'at sight' irrevocable Letter of Credit facilities for export clients.
Buyers will be required to email bank remittance slips to show proof of payment transfer at all times when made to our company. Jameson Carter Ltd has the right to cancel an order if payment pending from the buyer cannot be verified by bank remittance slip if a bank TT payment is required. Jameson Carter Ltd has the right to cancel an order if a payment is not made within 14 x working days of an invoice being issued to the buyer for initial deposit payment or final balance payment owing.
Ownership and risk. Ownership of the Vehicle does not pass to you until we have received payment in full and in cleared funds of all sums due for that Vehicle. Until ownership passes, we may withhold the Vehicle and all related documents, including the registration document (V5C) and keys, and we may decline to ship or release the Vehicle. Risk in the Vehicle passes to you on shipment, or, where the Vehicle is collected, on collection. Where we have agreed CIF terms, this does not affect the insurance cover described in these Terms
At all times shipping Bill of Lading documents are available for buyers to confirm vehicles have departed for their destination country.
When you sign one of our vehicle order forms you enter into an Agreement with our company. The vehicle order form will show the vehicle description, specification and colour ordered along with price including where applicable, the insured freight cost of the vehicle to your specified location.
Customers can only cancel their Agreement by way of written notice no later than three working days after a deposit payment has been paid to the company so long as the vehicle requested is not a readily available stock vehicle or a vehicle has not entered into official production with the Manufacturer concerned, or the factory order production time quoted has been exceeded by a period of three months. A full refund of monies paid will be given to the customer.
Every effort has been made to ensure that the vehicle descriptions and pricing are correct at the time of quotes and invoices being produced. Where the Manufacturer imposes an official model year price increase or where there is an international trade agreement concluded between our country and another country also resulting in a price increase for a vehicle(s) on order, our company reserves the right to pass this increased cost onto the buyer.
Manufacturer lead times are quoted as official production estimates and Jameson Carter Ltd cannot be held responsible for any delays which occur as a result of a Manufacturer delay. Any official evidence to verify such a delay can be demonstrated to the buyer upon request if the evidence is made official by the Manufacturer. Estimated production dates will be conveyed to the customer during the order life cycle and are based on Manufacturer build information. If a revised production date is not satisfactory due to an unreasonable Manufacturer delay, the customer must notify the company order the intended order cancellation within two working days.. Refund of deposit monies paid will not be granted to the customer if the vehicle(s) ordered are physical and built and a request for cancellation is made.
Specification differences. Standard features and specification may vary by region. If you are a Business Buyer, it is your responsibility to confirm any specification differences with us in writing before placing your order, and we are not responsible for regional specification differences once the order is underway. If you are a Consumer, we will describe the Vehicle accurately before you order, and your statutory right to goods that match their description is unaffected; please still raise any specification query with us before ordering so we can confirm it in writing. ← put the new clause here
Invoice / Quotations : Insurance - C.I.F basis: If our commercial invoice states CIF terms, we will have insured the vehicle(s) subject to Institute Cargo Clauses 'A'. In the unlikely event that the vehicle arrives damaged in transit at the destination port, do not offload the vehicle(s) from the container. Please take careful photographs of the damage 'in situ'. Do not offload the vehicle(s) until comprehensive photographs have been taken. Please ensure that local representative sign the official receipt or out-turn report clearly describing the exact level and nature of the damage. Please provide Jameson Carter Ltd with a written report of the damage and any photographic evidence. It is imperative that repairs do not commence until you hear from our UK office otherwise the marine insurance company may invalidate any rightful claim for the cost of the repair.
Any reference to freight charges contained in a Quotation is an estimate. Seller is not responsible for any differences that may occur between freight estimates contained in a Quotation and actual freight charges applicable at the time of shipment, and Buyer shall incur and be responsible for all costs associated therewith.
Manufacturer warranties.
Subject to any rights you may have under any law, if a Vehicle is sold with an accompanying manufacturer's warranty, we take no responsibility for the content, fulfilment or enforcement of that manufacturer's warranty. It is your responsibility to contact the relevant manufacturer in relation to the warranty. Any rights that you may have in respect of the manufacturer's warranty is against the manufacturer and not us.
Notices.
We will generally communicate with you electronically in a variety of ways, such as by email, text, in-app push notices or by posting e-mail messages or communications on the Site or through the other Services, such as our Customer Support team (email : enquiries@importmarques.com) . For contractual purposes, you agree that all agreements, notices, disclosures and other communications that we provide you electronically satisfy any legal requirement that such communications be in writing, unless mandatory applicable laws specifically require a different form of communication. We accept no responsibility for any loss or damage incurred by you because you do not receive a notification or communication from us relating to our Services.
Cancellation by our company in the event of lack of supply - We reserve the right to not process your order if the vehicle(s) requested are no longer available for supply. Notification of this cancellation will be given immediately and all monies paid will be refunded back within 14 x working days of notification. Nothing in this Agreement is intended to, nor shall it confer any rights to a third party.
Non-disparagement. Jameson Carter Ltd values your honest and constructive feedback and does not wish to discourage you from commenting on our Site and Services, including in online reviews. However, you agree that you and your employees shall not, in any communications with any third party, make a statement which is false or dishonest about Jameson Carter Ltd and its products, Services or employees.
Parties to any Agreement agree to submit to the exclusive jurisdiction of the Courts of England and Wales. All Contracts are concluded in English. Jameson Carter Ltd reserves the right to change any of its terms and conditions at any time by posting changes online. If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
Use of Artificial Intelligence (AI)
Import Marques utilises artificial intelligence ("AI") technologies to assist with customer communications via WhatsApp, the company website, and other digital platforms. These AI systems may provide information, respond to enquiries, and assist with preliminary quotations and product details.
Destination costs are the buyer’s responsibility. Unless expressly stated in writing in our commercial invoice, all import duties, taxes, VAT or equivalent, customs clearance, port, handling, storage and demurrage charges, and any other costs arising at or after arrival in the destination country, are your responsibility and are payable by you. Our quoted or invoiced price does not include these unless we state so in writing.
Whilst we make reasonable efforts to ensure the accuracy of information provided by our AI systems, all information, including but not limited to vehicle specifications, availability, pricing, and quotations, must be verified and confirmed in writing by an authorised Import Marques representative via email. Any information provided by AI is for general guidance only and is not legally binding.
In all cases, we advise speaking directly to one of our export consultants to confirm pricing and order information, as AI is intended to serve as a guide for buyers.
By using our services, you acknowledge and accept that AI-generated responses may occasionally contain errors or inaccuracies. Import Marques shall not be liable for any losses, damages, or consequences resulting from reliance on AI-generated information.